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Emotions and consumer behaviour: A review and research agenda
Kirti Sharma
, Sangeeta Trott
, Sunil Sahadev
, Ramendra Singh
School of Business and Law
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Keyphrases
Extant Literature
100%
Service Employees
100%
Consumer Behaviour
100%
Consumer Engagement
100%
Theory Framework
100%
Contextual Framework
100%
Conceptual Understanding
100%
Methodological Framework
100%
Consumer Decision Making
100%
Citation Analysis
100%
Bibliometric Analysis
100%
Consumption Behavior
100%
Employee Interaction
100%
Product-service Offering
100%
Bibliometric Method
100%
Consumer Co-creation
100%
Consumer Emotions
100%
Consumer Purchase Decision
100%
Knowledge Progress
100%
Emotion Behavior
100%
Knowledge Trend
100%
Context Characteristics
100%
Consumption Experience
100%
Hybrid Review
100%
Social Sciences
Emotions
100%
Consumer Behavior
100%
Bibliology
100%
Co-Creation
50%
Consumer Emotion
50%
Decision Making
50%