Using causal mapping methods to identify and analyse risk in information system projects as a post-evaluation process

A. Al-Shehab; Robert Hughes; Graham Winstanley

Using causal mapping methods to identify and analyse risk in information system projects as a post-evaluation process

A. Al-Shehab, Robert Hughes, Graham Winstanley

University of Brighton

Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Conference contribution with ISSN or ISBN › peer-review

Abstract

Software systems developments have become more difficult and complex with new technology being introduced rapidly and the increasing complexity of the marketplace. This paper proposes a post-evaluation framework to identify causes of shortfalls in previously implemented information system projects. This framework has been used on a case study to produce causal diagrams using a template. The template reflects the different generic stages of the system development life cycle. The method builds on the reflection and review of failure factors in cause and effect diagrams, and is useful for facilitating learning within an organisation as a method of project post-evaluation. An approach is described for identifying information system risk areas in future projects.

Original language	English
Title of host publication	11th European Conference on Information Technology Evaluation (ECITE 2004)
Publication status	Published - 2004
Event	11th European Conference on Information Technology Evaluation (ECITE 2004) - Amsterdam, Holland Duration: 1 Jan 2004 → …

Conference

Conference	11th European Conference on Information Technology Evaluation (ECITE 2004)
Period	1/01/04 → …

Keywords

Causal mapping, Post-evaluation, Lessons learned, Information system risk, System development life cycle

Cite this

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title = "Using causal mapping methods to identify and analyse risk in information system projects as a post-evaluation process",

abstract = "Software systems developments have become more difficult and complex with new technology being introduced rapidly and the increasing complexity of the marketplace. This paper proposes a post-evaluation framework to identify causes of shortfalls in previously implemented information system projects. This framework has been used on a case study to produce causal diagrams using a template. The template reflects the different generic stages of the system development life cycle. The method builds on the reflection and review of failure factors in cause and effect diagrams, and is useful for facilitating learning within an organisation as a method of project post-evaluation. An approach is described for identifying information system risk areas in future projects.",

keywords = "Causal mapping, Post-evaluation, Lessons learned, Information system risk, System development life cycle",

author = "A. Al-Shehab and Robert Hughes and Graham Winstanley",

year = "2004",

language = "English",

booktitle = "11th European Conference on Information Technology Evaluation (ECITE 2004)",

note = "11th European Conference on Information Technology Evaluation (ECITE 2004) ; Conference date: 01-01-2004",

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Using causal mapping methods to identify and analyse risk in information system projects as a post-evaluation process. / Al-Shehab, A.; Hughes, Robert; Winstanley, Graham.
11th European Conference on Information Technology Evaluation (ECITE 2004). 2004.

Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Conference contribution with ISSN or ISBN › peer-review

TY - GEN

T1 - Using causal mapping methods to identify and analyse risk in information system projects as a post-evaluation process

AU - Al-Shehab, A.

AU - Hughes, Robert

AU - Winstanley, Graham

PY - 2004

Y1 - 2004

N2 - Software systems developments have become more difficult and complex with new technology being introduced rapidly and the increasing complexity of the marketplace. This paper proposes a post-evaluation framework to identify causes of shortfalls in previously implemented information system projects. This framework has been used on a case study to produce causal diagrams using a template. The template reflects the different generic stages of the system development life cycle. The method builds on the reflection and review of failure factors in cause and effect diagrams, and is useful for facilitating learning within an organisation as a method of project post-evaluation. An approach is described for identifying information system risk areas in future projects.

AB - Software systems developments have become more difficult and complex with new technology being introduced rapidly and the increasing complexity of the marketplace. This paper proposes a post-evaluation framework to identify causes of shortfalls in previously implemented information system projects. This framework has been used on a case study to produce causal diagrams using a template. The template reflects the different generic stages of the system development life cycle. The method builds on the reflection and review of failure factors in cause and effect diagrams, and is useful for facilitating learning within an organisation as a method of project post-evaluation. An approach is described for identifying information system risk areas in future projects.

KW - Causal mapping, Post-evaluation, Lessons learned, Information system risk, System development life cycle

M3 - Conference contribution with ISSN or ISBN

BT - 11th European Conference on Information Technology Evaluation (ECITE 2004)

T2 - 11th European Conference on Information Technology Evaluation (ECITE 2004)

Y2 - 1 January 2004

ER -

Using causal mapping methods to identify and analyse risk in information system projects as a post-evaluation process

Abstract

Conference

Keywords

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