Supporting LGBT+ People Experiencing Hate: Perspectives from LGBT+ Youth and Community Workers

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Based on data taken from lesbian, gay, bisexual, and transgender (LGBT+) youth and community workers, this article highlights the occupational stressors experienced by LGBT+ professionals who provide emotional support to service users and theorises the potential for vicarious victimisation to occur as a result. Research suggests that the emotional harms of ‘hate’ can indirectly victimise those with a shared identity as the primary victim, through emotional contagion. However, little research has been carried out on those who support victims of hate. I theorise that vicarious victimisation may occur where an individual, who shares the primary victim’s identity, takes on their experiences through a therapeutic relationship as a negative consequence of the emotional labour performed.
Original languageEnglish
Pages (from-to)1-19
Number of pages19
JournalSociological Research Online
Publication statusPublished - 30 May 2021

Bibliographical note

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  • emotional labour
  • hate
  • identity-based violence
  • LGBT+
  • vicarious trauma
  • vicarious victimisation
  • victims
  • victim support

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