Original language | English |
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Title of host publication | Driving Service Productivity |
Editors | John Bessant, Claudia Lehmann, Kathrin M. Moeslein |
Place of Publication | United Kingdom |
Publisher | Springer |
Pages | 19-41 |
Number of pages | 23 |
ISBN (Print) | 9783319059754 |
Publication status | Published - 1 Dec 2014 |
Services Transformation through new Information Technology: Information Horizons Revisited
Ian Miles, Howard Rush, John Bessant
Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Chapter