Quality Assurance and Quality Enhancement Social and Structural Transformations

The ESPRIT project set out to examine and to strengthen the social and public role of higher education in Israel. This handbook provides an overview of the Quality Assurance (QA) and Quality Enhancement (QE) processes undertaken for the ESPRIT project. These demonstrate the attempt to embed quality assurance and enhancement into all elements of the project and that the processes stimulated learning and provided new insights. Quality Assurance and Enhancement, rather like Health and Safety has many negative connotations for managers, academics and students alike, and is all too often addressed primarily through satisfaction and analytical surveys, rather than seen as fundamental to the infrastructure, culture and premise of refexive learning. The aim of the ESPRIT project was to examine, develop and benchmark the levels of social responsibility and impact that HEIs in Israel have on their communities.