Patients' perspectives of barriers and facilitators to accessing support through primary care for common mental health problems in England: A systematic review

Alice Tunks, Clio Berry, Clara Strauss, Patrick Nyikavaranda, Elizabeth Ford

    Research output: Contribution to journalArticlepeer-review

    Abstract

    Background: Common mental disorders (CMDs) are prevalent throughout the population. Psychological therapy is often sought via primary care; however, equitable access is not commonplace. This review aims to investigate the barriers and facilitators adults experiencing CMDs perceive when accessing evidence-based psychological treatment in England.
    Methods: A qualitative systematic review with meta-synthesis was conducted (PROSPERO CRD42020227039). Seven electronic databases were searched for papers from 2008 to October 2022.
    Results: Searches identified 30 studies from which three themes were developed with seven subthemes. Stigma and patients’ perceptions and understandings of CMDs impacted their help-seeking decision-making and engagement with services. This meant that services were not used as a first resort for help-seeking. Upon reaching services, patients appeared to perceive primary care as not prioritising mental health problems, nor as being the place where they would be supported, particularly as healthcare professionals did not appear to know about CMDs and therapy was seen as difficult to access. The interaction between healthcare professional and patients was seen as pivotal to whether patients accessed support or not.
    Limitations: The review is limited to research conducted within England. Additionally, it only explores access barriers prior to treatment experiences.
    Conclusion: Knowledge, attitudinal, systemic and relational barriers and facilitators were identified. Future research should focus on developing stigma reduction initiatives. Clinical implications include provision of standardised training across primary care HCP (healthcare professionals).
    Original languageEnglish
    Pages (from-to)329-340
    Number of pages12
    JournalJournal of Affective Disorders
    Volume338
    DOIs
    Publication statusPublished - 20 Jun 2023

    Bibliographical note

    Funding Information:
    This work was funded by the National Institute for Health Research (NIHR) Applied Research Collaboration for Kent Surrey and Sussex (ARC KSS). The funder played no role in the development of the protocol. The views expressed are those of the author(s) and not necessarily those of the National Health Service (NHS) or the NIHR.

    Publisher Copyright:
    © 2023 The Authors

    Keywords

    • Mental health
    • Primary care
    • Common mental disorders
    • Access

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