Organisational Practices Reducing the Negative Impact of Customer Non-Compliance: An Empirical Study

Giannis Kostopoulos, Spiros Gounaris, Ioannis Rizomyliotis

Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Conference contribution with ISSN or ISBN › peer-review

Original language	English
Title of host publication	Proceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey
Publication status	Published - 2013
Event	42nd EMAC - Istanbul, Turkey Duration: 4 Jun 2013 → 7 Jun 2013

Cite this

@inproceedings{4f1721a99c1a44e59fa5f83b1146e6ef,

title = "Organisational Practices Reducing the Negative Impact of Customer Non-Compliance: An Empirical Study",

author = "Giannis Kostopoulos and Spiros Gounaris and Ioannis Rizomyliotis",

year = "2013",

language = "English",

booktitle = "Proceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey",

note = "42nd EMAC ; Conference date: 04-06-2013 Through 07-06-2013",

}

Organisational Practices Reducing the Negative Impact of Customer Non-Compliance: An Empirical Study. / Kostopoulos, Giannis; Gounaris, Spiros; Rizomyliotis, Ioannis.
Proceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey. 2013.

Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Conference contribution with ISSN or ISBN › peer-review

TY - GEN

T1 - Organisational Practices Reducing the Negative Impact of Customer Non-Compliance

T2 - 42nd EMAC

AU - Kostopoulos, Giannis

AU - Gounaris, Spiros

AU - Rizomyliotis, Ioannis

PY - 2013

Y1 - 2013

M3 - Conference contribution with ISSN or ISBN

BT - Proceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey

Y2 - 4 June 2013 through 7 June 2013

ER -