Organisational Practices Reducing the Negative Impact of Customer Non-Compliance: An Empirical Study

Giannis Kostopoulos, Spiros Gounaris, Ioannis Rizomyliotis

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBN

Original languageEnglish
Title of host publicationProceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey
Publication statusPublished - 2013
Event42nd EMAC - Istanbul, Turkey
Duration: 4 Jun 20137 Jun 2013

Conference

Conference42nd EMAC
CountryTurkey
CityIstanbul
Period4/06/137/06/13

Cite this

Kostopoulos, G., Gounaris, S., & Rizomyliotis, I. (2013). Organisational Practices Reducing the Negative Impact of Customer Non-Compliance: An Empirical Study. In Proceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey
Kostopoulos, Giannis ; Gounaris, Spiros ; Rizomyliotis, Ioannis. / Organisational Practices Reducing the Negative Impact of Customer Non-Compliance : An Empirical Study. Proceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey. 2013.
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booktitle = "Proceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey",

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Kostopoulos, G, Gounaris, S & Rizomyliotis, I 2013, Organisational Practices Reducing the Negative Impact of Customer Non-Compliance: An Empirical Study. in Proceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey. 42nd EMAC, Istanbul, Turkey, 4/06/13.

Organisational Practices Reducing the Negative Impact of Customer Non-Compliance : An Empirical Study. / Kostopoulos, Giannis; Gounaris, Spiros; Rizomyliotis, Ioannis.

Proceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey. 2013.

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBN

TY - GEN

T1 - Organisational Practices Reducing the Negative Impact of Customer Non-Compliance

T2 - An Empirical Study

AU - Kostopoulos, Giannis

AU - Gounaris, Spiros

AU - Rizomyliotis, Ioannis

PY - 2013

Y1 - 2013

M3 - Conference contribution with ISSN or ISBN

BT - Proceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey

ER -

Kostopoulos G, Gounaris S, Rizomyliotis I. Organisational Practices Reducing the Negative Impact of Customer Non-Compliance: An Empirical Study. In Proceedings of the 42nd Annual Conference of the European Marketing Academy (EMAC), Istanbul, Turkey. 2013