Managing risk during care transitions when approaching end of life: a qualitative study of patients' and health care professionals' decision making

Maureen Coombs, Roses Parker, Kay de Vries

Research output: Contribution to journalArticle

Abstract

Background:Increasing importance is being placed on the coordination of services at the end of life. Aim:To describe decision-making processes that influence transitions in care when approaching the end of life. Design:Qualitative study using field observations and longitudinal semi-structured interviews. Setting/participants: a general medical unit in New Zealand. The Supportive and Palliative Care Indicators Tool was used to identify participants with advanced and progressive illness. Patients and family members were interviewed on recruitment and 3–4 months later. Four weeks of fieldwork were conducted in each site. A total of 40 interviews were conducted: 29 initial interviews and 11 follow-up interviews. Thematic analysis was undertaken.Field observations were undertaken in three sites: a residential care home, a medical assessment unit and Findings: perspectives on how such risks were managed. At home, patients tolerated increasing risk and used specific support measures to manage often escalating health and social problems. In contrast, decisions about discharge in hospital were driven by hospital staff who were risk-adverse. Availability of community and carer services supported risk management while a perceived need for early discharge decision making in hospital and making ‘safe’ discharge options informed hospital discharge decisions.Managing risk was an important factor that influenced transitions in care. Patients and health care staff held different Conclusion: with risk at the end of life. This requires reconsideration of transitional care and current discharge planning processes at the end of life.While managing risk is an important factor during care transitions, patients should be able to make choices on how to live Keywords Patient choice, advanced and progressive disease, risk, hospital, community, transitions in care/transfer, discharge/admission
Original languageEnglish
Pages (from-to)617-624
Number of pages8
JournalPalliative Medicine
Volume31
Issue number7
DOIs
Publication statusPublished - 7 Oct 2016

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Patient Transfer
Decision Making
Patient Care
Delivery of Health Care
Interviews
Patient-Centered Care
Patient Discharge
Social Welfare
Social Problems
Risk Management
Home Care Services
Palliative Care
New Zealand
Caregivers
Transitional Care
Health

Bibliographical note

This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 License (http://www.creativecommons.org/licenses/by-nc/3.0/) which permits non-commercial use, reproduction and distribution of the work without further permission.

Keywords

  • Patient choice
  • advanced and progressive disease
  • risk
  • hospital
  • community, transitions in care/transfer
  • discharge/admission

Cite this

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abstract = "Background:Increasing importance is being placed on the coordination of services at the end of life. Aim:To describe decision-making processes that influence transitions in care when approaching the end of life. Design:Qualitative study using field observations and longitudinal semi-structured interviews. Setting/participants: a general medical unit in New Zealand. The Supportive and Palliative Care Indicators Tool was used to identify participants with advanced and progressive illness. Patients and family members were interviewed on recruitment and 3–4 months later. Four weeks of fieldwork were conducted in each site. A total of 40 interviews were conducted: 29 initial interviews and 11 follow-up interviews. Thematic analysis was undertaken.Field observations were undertaken in three sites: a residential care home, a medical assessment unit and Findings: perspectives on how such risks were managed. At home, patients tolerated increasing risk and used specific support measures to manage often escalating health and social problems. In contrast, decisions about discharge in hospital were driven by hospital staff who were risk-adverse. Availability of community and carer services supported risk management while a perceived need for early discharge decision making in hospital and making ‘safe’ discharge options informed hospital discharge decisions.Managing risk was an important factor that influenced transitions in care. Patients and health care staff held different Conclusion: with risk at the end of life. This requires reconsideration of transitional care and current discharge planning processes at the end of life.While managing risk is an important factor during care transitions, patients should be able to make choices on how to live Keywords Patient choice, advanced and progressive disease, risk, hospital, community, transitions in care/transfer, discharge/admission",
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Managing risk during care transitions when approaching end of life: a qualitative study of patients' and health care professionals' decision making. / Coombs, Maureen; Parker, Roses; de Vries, Kay.

In: Palliative Medicine, Vol. 31, No. 7, 07.10.2016, p. 617-624.

Research output: Contribution to journalArticle

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