Investigating innovation capability and organizational performance in service firms

Jameel  Al-kalouti1; Vikas Kumar; Niraj  Kumar; Jose Arturo  Garza-Reyes; Arvind Upadhyay; Jeremy Zwiegelaar

doi:10.1002/jsc.2314

Investigating innovation capability and organizational performance in service firms

Jameel Al-kalouti1, Vikas Kumar, Niraj Kumar, Jose Arturo Garza-Reyes, Arvind Upadhyay, Jeremy Zwiegelaar

Brighton Business School

Research output: Contribution to journal › Article › peer-review

Abstract

In the service firm, innovation capability influences both financial and nonfinancial performance. It is crucial for businesses to address key challenges anticipated by the changes in socioeconomic and environmental issues. Innovation capability is largely seen as a vital source for generating sustainable competitive advantage. This article investigates the determinants of innovation capability and their relationship with organizational performance in the Jordanian banking sector.

Original language	English
Pages (from-to)	103-113
Number of pages	11
Journal	Strategic Change
Volume	29
Issue number	1
DOIs	https://doi.org/10.1002/jsc.2314
Publication status	Published - 7 Jan 2020

Bibliographical note

This is the peer reviewed version of the following article: Al‐kalouti, J, Kumar, V, Kumar, N, Garza‐Reyes, JA, Upadhyay, A, Zwiegelaar, JB. Investigating innovation capability and organizational performance in service firms. Strategic Change. 2020; 29: 103– 113, which has been published in final form at https://onlinelibrary.wiley.com/doi/full/10.1002/jsc.2314?campaign=woletoc. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions.

Access to Document

10.1002/jsc.2314

Link to publication in Scopus

Embargoed Document

Investigating Innovation Capability and Organisational Performance in Service Firms
Accepted author manuscript, 387 KB
Embargo ends: 7/01/22

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Arvind Upadhyay
- A.Upadhyay@brighton.ac.uk
- Brighton Business School - Senior Lecturer
- Centre for Change, Entrepreneurship and Innovation Management
Person: Academic

Cite this

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