Fail Better: Lessons Learned from a Formative Evaluation of Social Object Labels

Marcus Winter, Michael John Gorman, Ian Brunswick, Danny Browne, Derek Williams, Fionn Kidney

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBN

Abstract

This paper presents Social Object Labels as an in-gallery commenting platform and reports on a formative evaluation of the concept focusing on visitors' awareness and mental models of the developed prototype. Findings confirm many design assumptions underlying the evaluated prototype but also flag up serious problems resulting in low engagement levels. They suggest a need to de-emphasise optical markers in the user interface, to provide visitors with a clear idea about the potential rewards of engagement and to align the interaction design with users' expectations shaped by the wider interaction environment. The paper concludes with an tentative outlook on future design directions.
Original languageEnglish
Title of host publicationProceedings of 8th International Workshop on Personalized Access to Cultural Heritage co-located with the ACM Intelligent User Interfaces 2015 Conference (IUI 2015)
Place of PublicationAtlanta, USA
PublisherCeur Workshop Proceedings
Pages1-9
Number of pages9
Volume1352
Publication statusPublished - 29 Mar 2015
EventProceedings of 8th International Workshop on Personalized Access to Cultural Heritage co-located with the ACM Intelligent User Interfaces 2015 Conference (IUI 2015) - Atlanta, USA, 29 Mar - 1 April 2015
Duration: 29 Mar 2015 → …

Publication series

NameCEUR Workshop Proceedings

Workshop

WorkshopProceedings of 8th International Workshop on Personalized Access to Cultural Heritage co-located with the ACM Intelligent User Interfaces 2015 Conference (IUI 2015)
Period29/03/15 → …

Keywords

  • Social Object Labels
  • User Generated Content
  • Pervasive Displays
  • Ubiquitous Annotation
  • Mobile Interaction

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  • Cite this

    Winter, M., Gorman, M. J., Brunswick, I., Browne, D., Williams, D., & Kidney, F. (2015). Fail Better: Lessons Learned from a Formative Evaluation of Social Object Labels. In Proceedings of 8th International Workshop on Personalized Access to Cultural Heritage co-located with the ACM Intelligent User Interfaces 2015 Conference (IUI 2015) (Vol. 1352, pp. 1-9). (CEUR Workshop Proceedings). Ceur Workshop Proceedings. https://dl.acm.org/citation.cfm?id=3001325