Double vision: an exploration of radiologists’ and general practitioners’ views on using picture archiving and communication systems (PACS)

Leslie Carlin, Helen Smith, Flis Henwood, Steve Flowers, Andrea Jones, Rebecca Prentice, Ken Miles

Research output: Contribution to journalArticle

Abstract

This article explores the perspectives of two user groups, general practitioners (GPs) and consultant radiologists (CRs), on the rollout of picture archiving and communications systems (PACS) within acute trusts and eventually to primary care as part of the electronic patient record. Qualitative interviews were conducted with 16 CRs and 31 GPs. Analysis was carried out using a grounded theory approach. Radiologists expressed positive views about the implementation of PACS in secondary care, but were wary of GPs accessing radiological images. GPs expressed concerns about the added burdens that PACS might bring to primary care, but most felt that sharing images with patients could benefit doctor–patient communication and increase patient satisfaction. This study highlights both impediments and pathways to the implementation of PACS in primary care, and illustrates the importance of regarding PACS as socially embedded and users as culturally disparate.
Original languageEnglish
Pages (from-to)75-86
Number of pages12
JournalHealth Informatics Journal
Volume16
Issue number2
DOIs
Publication statusPublished - Jun 2010

Keywords

  • General practice
  • Medical informatics
  • Picture archiving and communications systems (PACS)
  • Primary care
  • Radiology
  • Sociotechnical aspects of healthcare

Fingerprint Dive into the research topics of 'Double vision: an exploration of radiologists’ and general practitioners’ views on using picture archiving and communication systems (PACS)'. Together they form a unique fingerprint.

  • Cite this