Case Study: KM in Nat West

Jela Webb

    Research output: Chapter in Book/Conference proceeding with ISSN or ISBNChapter


    Knowledge Management (KM) identifies information and its management as a crucial element in the success of an organisation. This is an explanation of KM for the library professional, providing an understanding of the KM approach and the potential information-related roles within it. Using many case studies, the book sets out: the theory of KM; the application of the concept in different corporate (public and private) sectors; the potential roles for the information professional; and the range of skills employed by individuals participating in the KM approach.
    Original languageEnglish
    Title of host publicationCompeting with Knowledge
    Subtitle of host publicationThe Information Professional in the Knowledge Management Age
    EditorsAngela Abell, Nigel Oxbrow
    Place of PublicationLondon
    PublisherTFPL Ltd
    Number of pages7
    ISBN (Print)9781856045834
    Publication statusPublished - 1 Jan 2001


    • Knowledge Management
    • Information Management
    • Librarianship


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