TY - JOUR
T1 - Agents and logics in community policing
T2 - the designing of performance measures
AU - Sorrentino, Daniela
AU - Ruggiero, Pasquale
AU - Mussari, Riccardo
PY - 2023/7/4
Y1 - 2023/7/4
N2 - Community policing (CP) is a proactive approach to policing that relies on the involvement of community members. In this paper, we address relevant managerial issues pertaining to CP by resorting to the performance measurement construct, exploring the logics at play in CP and how they affect the design of CP performance measures. A longitudinal case study was conducted in a local police department in Italy. Findings reveal three logics, the co-existence of which creates a unification and temporal stratification of CP performance measures, thereby delivering theoretical and practical contributions to CP and public-management realms.
AB - Community policing (CP) is a proactive approach to policing that relies on the involvement of community members. In this paper, we address relevant managerial issues pertaining to CP by resorting to the performance measurement construct, exploring the logics at play in CP and how they affect the design of CP performance measures. A longitudinal case study was conducted in a local police department in Italy. Findings reveal three logics, the co-existence of which creates a unification and temporal stratification of CP performance measures, thereby delivering theoretical and practical contributions to CP and public-management realms.
KW - Management of Technology and Innovation
KW - Management Information Systems
UR - http://www.scopus.com/inward/record.url?scp=85164471178&partnerID=8YFLogxK
U2 - 10.1080/14719037.2023.2230989
DO - 10.1080/14719037.2023.2230989
M3 - Article
SN - 1471-9037
VL - 25
SP - 1640
EP - 1663
JO - Public Management Review
JF - Public Management Review
IS - 9
ER -