Acceptance Requirements and Their Gamification Solutions

L. Piras, P. Giorgini, J. Mylopoulos

    Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBNpeer-review

    Abstract

    We live in the days of social software where socialinteractions, from simple notifications to complex business processes, are supported by software platforms such as Facebook and Twitter. But for any social software to be successful, it must beused by a sizeable portion of its intended user community. Usagerequirements are usually referred to as Acceptance Requirementsand they have been studied in the literature both for generaltechnology as well as software. Operationalization techniquesfor such requirements often consist of making a game out ofsoftware usage where users are rewarded/penalized depending onthe degree of their participation. The game may be competitive ornon-competitive, depending on the anticipated personality traitsof intended users. Making a game out of usage is often referredto as Gamification, and gamification has attracted huge attentionin the literature for the past few years because it offers a novelapproach to software technology usage. This paper proposes a generic framework for designinggamified solutions for acceptance requirements. The frameworkconsists of a generic acceptance goal model that characterizes theproblem space by capturing possible refinements for acceptance requirements, and a generic gamification model that capturespossible gamified operationalizations of acceptance requirements. These models have been extracted from the literature and theyare highly dependent on context (cognitive and social) elementsof the intended user community. The proposed framework isillustrated with the Meeting Scheduler exemplar.

    Original languageEnglish
    Title of host publicationProceedings - 2016 IEEE 24th International Requirements Engineering Conference, RE 2016
    PublisherIEEE
    Pages365-370
    Number of pages6
    ISBN (Electronic)9781509041213
    DOIs
    Publication statusPublished - 5 Dec 2016
    Event24th IEEE International Requirements Engineering Conference, RE 2016 - Beijing, China
    Duration: 12 Sept 201616 Sept 2016

    Publication series

    NameProceedings - 2016 IEEE 24th International Requirements Engineering Conference, RE 2016
    ISSN (Electronic)2332-6441

    Conference

    Conference24th IEEE International Requirements Engineering Conference, RE 2016
    Country/TerritoryChina
    CityBeijing
    Period12/09/1616/09/16

    Keywords

    • Acceptance requirements
    • context models
    • gamification
    • goal models
    • requirements engineering

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