This thesis reports on the implementation of TQM in the unusual environment of two
Professional Scientific Organisations. An action research case study was concluded in
the first organisation which had implemented an unconventional form of TQM. A
corroborating case study was conducted in the other which had implemented
"traditional" TQM.
Date of Award | Sept 1997 |
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Original language | English |
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Awarding Institution | |
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Factors that impede the adoption of TQM in Professional Scientific Organisations
Pearse, J. E. (Author). Sept 1997
Student thesis: Doctoral Thesis