Abstract
Learning relationships are bidirectional when taking place at work; examining connections in social learning (S.L.) has proven to be an effective tool for improving workplace learning and development. However, the Nigerian Public Service (NPS) has not yet exploited the potential of S.L. This research investigates barriers to using SL as a training strategy to improve NPS learning and development before proposing solutions for surmounting these barriers.This exploratory work on S.L. in the NPS takes a feminist approach, employing an abductive case study and interview method to extract the lived experiences of HR staff in the current NPS. These experiences are then interpreted to propose possible solutions. Alongside the case study, thematic analysis was selected as the methodology used, and data was collected by interviewing professional NPS HR staff. The data was analysed using the analytical software Atlasti, and the results are presented as word trees, tables, themes, and quotes.
The study findings identified two broad categories of social norms that hinder social interactions and, by extension, the application of S.L. to the NPS. These include uneven resource distribution due to nepotism and corruption, power misuse, and social constraints like poor government policy implementation and improper staff placement. The prescribed solutions include changes to the NPS's values and belief system, transforming leadership styles and policy implementation, and structuring and rewarding S.L. practices introduced to the NPS.
| Date of Award | Sept 2024 |
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| Original language | English |
| Awarding Institution |
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| Supervisor | Charlotte Meierdirk (Supervisor), Anne Daguerre (Supervisor) & Celestine Nwachukwu (Supervisor) |