The value and impact of end-user IT services in public libraries

Juliet Eve, P. Brophy

Research output: Book/ReportCommissioned report

Abstract

The Final Report of the Value and Impact of IT Access in Libraries (VITAL) research project, undertaken by a team at the Centre for Research in Library and Information Management (CERLIM), the Manchester Metropolitan University, UK. The project developed a methodology for assessing impact and undertook testing in three contrasting library authorities, Birmingham, Cheshire and Cumbria. The results of these tests provided evidence of positive impacts on a range of users across all three authorities and strong support for the concept of making Internet access available through public libraries. The Report ends with a series of recommendations and observations.
Original languageEnglish
Place of PublicationManchester, UK
PublisherCERLIM
ISBN (Print)1902394577
Publication statusPublished - Apr 2001

Fingerprint

Values
information management
research project
Internet
methodology
evidence

Keywords

  • Public libraries

Cite this

Eve, J., & Brophy, P. (2001). The value and impact of end-user IT services in public libraries. Manchester, UK: CERLIM.
@book{286a94afc6fa4e609aa32ffeace429d9,
title = "The value and impact of end-user IT services in public libraries",
abstract = "The Final Report of the Value and Impact of IT Access in Libraries (VITAL) research project, undertaken by a team at the Centre for Research in Library and Information Management (CERLIM), the Manchester Metropolitan University, UK. The project developed a methodology for assessing impact and undertook testing in three contrasting library authorities, Birmingham, Cheshire and Cumbria. The results of these tests provided evidence of positive impacts on a range of users across all three authorities and strong support for the concept of making Internet access available through public libraries. The Report ends with a series of recommendations and observations.",
keywords = "Public libraries",
author = "Juliet Eve and P. Brophy",
year = "2001",
month = "4",
language = "English",
isbn = "1902394577",
publisher = "CERLIM",

}

The value and impact of end-user IT services in public libraries. / Eve, Juliet; Brophy, P.

Manchester, UK : CERLIM, 2001.

Research output: Book/ReportCommissioned report

TY - BOOK

T1 - The value and impact of end-user IT services in public libraries

AU - Eve, Juliet

AU - Brophy, P.

PY - 2001/4

Y1 - 2001/4

N2 - The Final Report of the Value and Impact of IT Access in Libraries (VITAL) research project, undertaken by a team at the Centre for Research in Library and Information Management (CERLIM), the Manchester Metropolitan University, UK. The project developed a methodology for assessing impact and undertook testing in three contrasting library authorities, Birmingham, Cheshire and Cumbria. The results of these tests provided evidence of positive impacts on a range of users across all three authorities and strong support for the concept of making Internet access available through public libraries. The Report ends with a series of recommendations and observations.

AB - The Final Report of the Value and Impact of IT Access in Libraries (VITAL) research project, undertaken by a team at the Centre for Research in Library and Information Management (CERLIM), the Manchester Metropolitan University, UK. The project developed a methodology for assessing impact and undertook testing in three contrasting library authorities, Birmingham, Cheshire and Cumbria. The results of these tests provided evidence of positive impacts on a range of users across all three authorities and strong support for the concept of making Internet access available through public libraries. The Report ends with a series of recommendations and observations.

KW - Public libraries

M3 - Commissioned report

SN - 1902394577

BT - The value and impact of end-user IT services in public libraries

PB - CERLIM

CY - Manchester, UK

ER -