The role of trust in the development and adoption of cultural internet-based systems

Michalis Pavlidis, Evangelia Kavakli, Philemon Bantimaroudis, Haralambos Mouratidis, Christos Kalloniatis, Stefanos Gritzalis

    Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBNpeer-review

    Abstract

    This paper examines the importance of trust factors in the development and adoption of internet based cultural information systems. The proposed trust model identifies the relationship between user communication goals and trust parameters from both technical and social perspectives. To this end, it combines uses and gratifications theory as well as the notion of organisational reputation in order to identify the system’s expected behaviour, i.e., what things the system needs to do in order to be trusted by the users, together with a trust modelling methodology in order to explicitly model and analyse trust assumptions. The approach is explained through an example demonstrating how reasoning about trust relationships affects the development of cultural internet-based systems.

    Original languageEnglish
    Title of host publicationProceedings of the European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2013
    EditorsAhmad Ghoneim, Sarmad AlShawi, Maged Ali
    PublisherEuropean and Mediterranean Conference on Information Systems
    ISBN (Electronic)9781908549112
    Publication statusPublished - 1 Jan 2013
    Event10th European, Mediterranean and Middle Eastern Conference on Information Systems - Transforming Societies: Managing the Change!, EMCIS 2013 - Windsor, United Kingdom
    Duration: 17 Oct 201318 Oct 2013

    Publication series

    NameProceedings of the European, Mediterranean and Middle Eastern Conference on Information Systems, EMCIS 2013

    Conference

    Conference10th European, Mediterranean and Middle Eastern Conference on Information Systems - Transforming Societies: Managing the Change!, EMCIS 2013
    Country/TerritoryUnited Kingdom
    CityWindsor
    Period17/10/1318/10/13

    Keywords

    • Cultural systems
    • Organisational reputation
    • System trustworthiness
    • Trust modelling
    • Uses and gratification

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