The nature of patient complaints: a resource for healthcare improvements

Anna Råberus, Inger K. Holmström , Kathleen Galvin, Annelie Sundler

Research output: Contribution to journalArticle

Original languageEnglish
JournalInternational Journal for Quality in Health Care
DOIs
Publication statusPublished - 20 Oct 2018

Bibliographical note

This is a pre-copyedited, author-produced version of an article accepted for publication in International Journal for Quality in Health Care following peer review. The version of record Anna RÅBERUS, Inger K HOLMSTRÖM, Kathleen GALVIN, Annelie J SUNDLER; The nature of patient complaints: a resource for healthcare improvements, International Journal for Quality in Health Care, , mzy215 is available online at: https://doi.org/10.1093/intqhc/mzy215

Keywords

  • patient complaints
  • healthcare
  • dissatisfaction
  • qualitative approach
  • experiences

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