The Global COVID-19 Fintech Market Impact and Industry Resilience Study

Tania Ziegler; Ana  Fiorella Carvajal; Drew Propson; Neha Kekre; Harish Natarajan; Krishnamurthy Suresh; Dana  Salman; Felipe  Ferri de Camargo Paes; Stanley Mutinda; Charles Wanga; Zhifu Xie; Bryan  Zhang; Cecilia  López Closs; Leyla Mammadova; Nafis Alam; Catalina  Velandia; Kshitish Ghate; Nico Lauridsen; Vidula Rajain

The Global COVID-19 Fintech Market Impact and Industry Resilience Study

Tania Ziegler, Ana Fiorella Carvajal, Drew Propson, Neha Kekre, Harish Natarajan, Krishnamurthy Suresh, Dana Salman, Felipe Ferri de Camargo Paes, Stanley Mutinda, Charles Wanga, Zhifu Xie, Bryan Zhang, Cecilia López Closs, Leyla Mammadova, Nafis Alam, Catalina Velandia, Kshitish Ghate, Nico Lauridsen, Vidula Rajain

School of Business and Law

Research output: Book/Report › Project report › peer-review

Abstract

The COVID-19 pandemic has disrupted how people interact with one another and their surrounding environments. Hence, it is not surprising that it has impacted how financial services and products are accessed and used. The first edition of our COVID-19 research, The Rapid Assessment Study, was designed to quickly assess and interpret the short-term impacts of COVID-19 on an already rapidly evolving fintech ecosystem. It also served as a starting point for more comprehensive and in-depth research at a later stage.

As the COVID-19 pandemic continued to affect the global economic environment, it became necessary to reassess the situation and determine whether the findings from the first study highlighted to policymakers were still valid. To this end, our current study, The Global COVID-19 Fintech Market Impact and Industry Resiliency Study, builds on The Rapid Assessment Study by assessing the medium-to-longer-term impact of COVID-19 on the fintech industry and includes issues not covered in the original study, in particular, the customer base of these firms and their potential impact on financial inclusion.

Original language	English
Place of Publication	Cambridge
Number of pages	199
Publication status	Published - 1 Jan 2022

Bibliographical note

Please cite this study as CCAF, World Bank and World Economic Forum (2022) The Global Covid-19 Fintech Market Impact and Industry Resilience Report, University of Cambridge, World Bank Group and the World Economic Forum.

Access to Document

https://www.jbs.cam.ac.uk/faculty-research/centres/alternative-finance/publications/the-global-covid-19-fintech-market-impact-and-industry-resilience-study/

Cite this

Ziegler, T., Fiorella Carvajal, A., Propson, D., Kekre, N., Natarajan, H., Suresh, K., Salman, D., Ferri de Camargo Paes, F., Mutinda, S., Wanga, C., Xie, Z., Zhang, B., López Closs, C., Mammadova, L., Alam, N., Velandia, C., Ghate, K., Lauridsen, N., & Rajain, V. (2022). The Global COVID-19 Fintech Market Impact and Industry Resilience Study. https://www.jbs.cam.ac.uk/faculty-research/centres/alternative-finance/publications/the-global-covid-19-fintech-market-impact-and-industry-resilience-study/

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title = "The Global COVID-19 Fintech Market Impact and Industry Resilience Study",

abstract = "The COVID-19 pandemic has disrupted how people interact with one another and their surrounding environments. Hence, it is not surprising that it has impacted how financial services and products are accessed and used. The first edition of our COVID-19 research, The Rapid Assessment Study, was designed to quickly assess and interpret the short-term impacts of COVID-19 on an already rapidly evolving fintech ecosystem. It also served as a starting point for more comprehensive and in-depth research at a later stage.As the COVID-19 pandemic continued to affect the global economic environment, it became necessary to reassess the situation and determine whether the findings from the first study highlighted to policymakers were still valid. To this end, our current study, The Global COVID-19 Fintech Market Impact and Industry Resiliency Study, builds on The Rapid Assessment Study by assessing the medium-to-longer-term impact of COVID-19 on the fintech industry and includes issues not covered in the original study, in particular, the customer base of these firms and their potential impact on financial inclusion.",

author = "Tania Ziegler and {Fiorella Carvajal}, Ana and Drew Propson and Neha Kekre and Harish Natarajan and Krishnamurthy Suresh and Dana Salman and {Ferri de Camargo Paes}, Felipe and Stanley Mutinda and Charles Wanga and Zhifu Xie and Bryan Zhang and {L{\'o}pez Closs}, Cecilia and Leyla Mammadova and Nafis Alam and Catalina Velandia and Kshitish Ghate and Nico Lauridsen and Vidula Rajain",

note = "Please cite this study as CCAF, World Bank and World Economic Forum (2022) The Global Covid-19 Fintech Market Impact and Industry Resilience Report, University of Cambridge, World Bank Group and the World Economic Forum.",

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Ziegler, T, Fiorella Carvajal, A, Propson, D, Kekre, N, Natarajan, H, Suresh, K, Salman, D, Ferri de Camargo Paes, F, Mutinda, S, Wanga, C, Xie, Z, Zhang, B, López Closs, C, Mammadova, L, Alam, N, Velandia, C, Ghate, K, Lauridsen, N & Rajain, V 2022, The Global COVID-19 Fintech Market Impact and Industry Resilience Study. Cambridge. <https://www.jbs.cam.ac.uk/faculty-research/centres/alternative-finance/publications/the-global-covid-19-fintech-market-impact-and-industry-resilience-study/>

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AU - Ziegler, Tania

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AU - Natarajan, Harish

AU - Suresh, Krishnamurthy

AU - Salman, Dana

AU - Ferri de Camargo Paes, Felipe

AU - Mutinda, Stanley

AU - Wanga, Charles

AU - Xie, Zhifu

AU - Zhang, Bryan

AU - López Closs, Cecilia

AU - Mammadova, Leyla

AU - Alam, Nafis

AU - Velandia, Catalina

AU - Ghate, Kshitish

AU - Lauridsen, Nico

AU - Rajain, Vidula

N1 - Please cite this study as CCAF, World Bank and World Economic Forum (2022) The Global Covid-19 Fintech Market Impact and Industry Resilience Report, University of Cambridge, World Bank Group and the World Economic Forum.

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N2 - The COVID-19 pandemic has disrupted how people interact with one another and their surrounding environments. Hence, it is not surprising that it has impacted how financial services and products are accessed and used. The first edition of our COVID-19 research, The Rapid Assessment Study, was designed to quickly assess and interpret the short-term impacts of COVID-19 on an already rapidly evolving fintech ecosystem. It also served as a starting point for more comprehensive and in-depth research at a later stage.As the COVID-19 pandemic continued to affect the global economic environment, it became necessary to reassess the situation and determine whether the findings from the first study highlighted to policymakers were still valid. To this end, our current study, The Global COVID-19 Fintech Market Impact and Industry Resiliency Study, builds on The Rapid Assessment Study by assessing the medium-to-longer-term impact of COVID-19 on the fintech industry and includes issues not covered in the original study, in particular, the customer base of these firms and their potential impact on financial inclusion.

AB - The COVID-19 pandemic has disrupted how people interact with one another and their surrounding environments. Hence, it is not surprising that it has impacted how financial services and products are accessed and used. The first edition of our COVID-19 research, The Rapid Assessment Study, was designed to quickly assess and interpret the short-term impacts of COVID-19 on an already rapidly evolving fintech ecosystem. It also served as a starting point for more comprehensive and in-depth research at a later stage.As the COVID-19 pandemic continued to affect the global economic environment, it became necessary to reassess the situation and determine whether the findings from the first study highlighted to policymakers were still valid. To this end, our current study, The Global COVID-19 Fintech Market Impact and Industry Resiliency Study, builds on The Rapid Assessment Study by assessing the medium-to-longer-term impact of COVID-19 on the fintech industry and includes issues not covered in the original study, in particular, the customer base of these firms and their potential impact on financial inclusion.

M3 - Project report

BT - The Global COVID-19 Fintech Market Impact and Industry Resilience Study

CY - Cambridge

ER -

The Global COVID-19 Fintech Market Impact and Industry Resilience Study

Abstract

Bibliographical note

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