The email-diary: a promising research tool for the 21st century?

Adam Jones, Janet Woolley

Research output: Contribution to journalArticlepeer-review


The global research community has identified that, as society becomes ever more mobile and 24/7-oriented, data collection methods that reflect the day-to-day experiences of its participants need to be developed. This article reviews the success and issues of using a solicited email-diary, developed to investigate the impact on commuters of London hosting the 2012 Olympic Games. Research on the effectiveness of diaries as a method of data collection is limited, while there appears to be no analysis using email as a method of soliciting diary responses. The article identifies the research opportunities for an email-diary and the solutions it provides to a number of the problems and limitations experienced with a traditional pen-and-paper diary.
Original languageEnglish
Pages (from-to)705-721
Number of pages17
JournalQualitative Research
Issue number6
Publication statusPublished - 5 Jan 2015


  • contemporaneous record
  • diaries
  • digital-native
  • digital divide
  • email
  • mobile society
  • mobile technology


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