Synthesis of actor dependency and business motivation for service requirements

Soo Ling Lim, Eric Platon, Karl Cox

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBN

Abstract

Service-oriented information systems should be built with the understanding of how they meet stakeholder intentions and support enterprise motivation. Existing requirements engineering approaches for services do not address the alignment of service-oriented information systems with business needs. This paper presents a model to support alignment based on the relationships between stakeholder intentions and enterprise motivation. A case study of the Japan Post procuring customer relationship management services illustrates the model.
Original languageEnglish
Title of host publicationProceedings of the 32nd annual IEEE International Computer Software and Applications Conference
Place of PublicationWashington DC, USA
PublisherIEEE
Pages649-652
Number of pages4
ISBN (Electronic)9780769532622
ISBN (Print)9780769532622
DOIs
Publication statusPublished - 1 Aug 2008
EventProceedings of the 32nd annual IEEE International Computer Software and Applications Conference - Turku, Finland, 28 July - 1 August, 2008
Duration: 1 Aug 2008 → …

Conference

ConferenceProceedings of the 32nd annual IEEE International Computer Software and Applications Conference
Period1/08/08 → …

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  • Cite this

    Lim, S. L., Platon, E., & Cox, K. (2008). Synthesis of actor dependency and business motivation for service requirements. In Proceedings of the 32nd annual IEEE International Computer Software and Applications Conference (pp. 649-652). IEEE. https://doi.org/10.1109/COMPSAC.2008.59