Synthesis of actor dependency and business motivation for service requirements

Soo Ling Lim; Eric Platon; Karl Cox

doi:10.1109/COMPSAC.2008.59

Synthesis of actor dependency and business motivation for service requirements

Soo Ling Lim, Eric Platon, Karl Cox

University of Brighton

Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Conference contribution with ISSN or ISBN › peer-review

Abstract

Service-oriented information systems should be built with the understanding of how they meet stakeholder intentions and support enterprise motivation. Existing requirements engineering approaches for services do not address the alignment of service-oriented information systems with business needs. This paper presents a model to support alignment based on the relationships between stakeholder intentions and enterprise motivation. A case study of the Japan Post procuring customer relationship management services illustrates the model.

Original language	English
Title of host publication	Proceedings of the 32nd annual IEEE International Computer Software and Applications Conference
Place of Publication	Washington DC, USA
Publisher	IEEE
Pages	649-652
Number of pages	4
ISBN (Electronic)	9780769532622
ISBN (Print)	9780769532622
DOIs	https://doi.org/10.1109/COMPSAC.2008.59
Publication status	Published - 1 Aug 2008
Event	Proceedings of the 32nd annual IEEE International Computer Software and Applications Conference - Turku, Finland, 28 July - 1 August, 2008 Duration: 1 Aug 2008 → …

Conference

Conference	Proceedings of the 32nd annual IEEE International Computer Software and Applications Conference
Period	1/08/08 → …

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10.1109/COMPSAC.2008.59Licence: Unspecified

http://ieeexplore.ieee.org/xpl/freeabs_all.jsp?tp=&arnumber=4591640Licence: Unspecified

Cite this

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title = "Synthesis of actor dependency and business motivation for service requirements",

abstract = "Service-oriented information systems should be built with the understanding of how they meet stakeholder intentions and support enterprise motivation. Existing requirements engineering approaches for services do not address the alignment of service-oriented information systems with business needs. This paper presents a model to support alignment based on the relationships between stakeholder intentions and enterprise motivation. A case study of the Japan Post procuring customer relationship management services illustrates the model.",

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note = "Proceedings of the 32nd annual IEEE International Computer Software and Applications Conference ; Conference date: 01-08-2008",

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Lim, SL, Platon, E & Cox, K 2008, Synthesis of actor dependency and business motivation for service requirements. in Proceedings of the 32nd annual IEEE International Computer Software and Applications Conference. IEEE, Washington DC, USA, pp. 649-652, Proceedings of the 32nd annual IEEE International Computer Software and Applications Conference, 1/08/08. https://doi.org/10.1109/COMPSAC.2008.59

Synthesis of actor dependency and business motivation for service requirements. / Lim, Soo Ling; Platon, Eric; Cox, Karl.
Proceedings of the 32nd annual IEEE International Computer Software and Applications Conference. Washington DC, USA: IEEE, 2008. p. 649-652.

Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Conference contribution with ISSN or ISBN › peer-review

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Synthesis of actor dependency and business motivation for service requirements

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