| Original language | English |
|---|---|
| Publisher | Institute of Customer Service |
| Number of pages | 56 |
| Place of Publication | Colchester, UK |
| Publication status | Published - 2006 |
Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver
Service technologies: developing strategies
- Paul Frost
- , Christopher Dutton
- , Harvey Ells
Research output: Other contribution