Psychological contract violation and customer intention to reuse online retailers: Exploring mediating and moderating mechanisms

TY - JOUR

T1 - Psychological contract violation and customer intention to reuse online retailers

T2 - Exploring mediating and moderating mechanisms

AU - Malhotra, N.

AU - Sahadev, S.

AU - Purani, K.

PY - 2017/3/17

Y1 - 2017/3/17

UR - http://www.scopus.com/inward/record.url?eid=2-s2.0-85015629128&partnerID=MN8TOARS

U2 - 10.1016/j.jbusres.2017.01.013

DO - 10.1016/j.jbusres.2017.01.013

M3 - Article

VL - 75

SP - 17

EP - 28

JO - Journal of Business Research

JF - Journal of Business Research

SN - 0148-2963

ER -