Psychological contract violation and customer intention to reuse online retailers: Exploring mediating and moderating mechanisms

N. Malhotra, S. Sahadev, K. Purani

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	17-28
Journal	Journal of Business Research
Volume	75
DOIs	https://doi.org/10.1016/j.jbusres.2017.01.013
Publication status	Published - 17 Mar 2017

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title = "Psychological contract violation and customer intention to reuse online retailers: Exploring mediating and moderating mechanisms",

author = "N. Malhotra and S. Sahadev and K. Purani",

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