New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices

Chrystie Myketiak; Shauna Concannon; Paul Curzon

doi:10.4108/eai.14-10-2015.2261762

New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices

Chrystie Myketiak, Shauna Concannon, Paul Curzon

Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Conference contribution with ISSN or ISBN

Abstract

In this paper we present a case study of media reporting about medical technology issues. We discuss two incidents involving human error with medical devices that resulted in infant deaths, and their relevance for the medical device design and mobile health communities. Our analysis into the language and discourses of news reporting shows that the news narratives of these incidents emphasise human aspects of the error and neglect device issues. Better design is not conceptualised as an option in these narratives, even when systemic issues are discussed in relation to errors with devices. However, there is a possibility for better design solutions if practitioners are aware of the discursive construction of errors, including how critical incidents are framed and developed in news discourse.

Original language	English
Title of host publication	MOBIHEALTH 2015 - 5th EAI International Conference on Wireless Mobile Communication and Healthcare
Subtitle of host publication	Transforming Healthcare through Innovations in Mobile and Wireless Technologies
Pages	8-11
Number of pages	4
DOIs	https://doi.org/10.4108/eai.14-10-2015.2261762
Publication status	Published - 22 Dec 2015
Event	MOBIHEALTH'15 Proceedings of the 5th EAI international conference on wireless mobile communication and healthcare - London, United Kingdom, 14-16 October 2015 Duration: 22 Dec 2015 → …

Conference

Conference	MOBIHEALTH'15 Proceedings of the 5th EAI international conference on wireless mobile communication and healthcare
Period	22/12/15 → …

Keywords

critical discourse analysis
human error
medical devices
news reporting
patient safety
sociolinguistics

Access to Document

10.4108/eai.14-10-2015.2261762Licence: Unspecified

p8-myketiak.pdfAccepted author manuscript, 186 KBLicence: Unspecified

Chrystie Myketiak
- C.Myketiakbrighton.acuk
- School of Humanities and Social Science - Subject Lead PPDS, Principal Lecturer
- Centre for Transforming Sexuality and Gender
- Centre for Applied Philosophy, Politics and Ethics
Person: Academic

Cite this

Myketiak, C., Concannon, S., & Curzon, P. (2015). New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices. In MOBIHEALTH 2015 - 5th EAI International Conference on Wireless Mobile Communication and Healthcare: Transforming Healthcare through Innovations in Mobile and Wireless Technologies (pp. 8-11) https://doi.org/10.4108/eai.14-10-2015.2261762

Myketiak, Chrystie ; Concannon, Shauna ; Curzon, Paul. / New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices. MOBIHEALTH 2015 - 5th EAI International Conference on Wireless Mobile Communication and Healthcare: Transforming Healthcare through Innovations in Mobile and Wireless Technologies. 2015. pp. 8-11

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abstract = "In this paper we present a case study of media reporting about medical technology issues. We discuss two incidents involving human error with medical devices that resulted in infant deaths, and their relevance for the medical device design and mobile health communities. Our analysis into the language and discourses of news reporting shows that the news narratives of these incidents emphasise human aspects of the error and neglect device issues. Better design is not conceptualised as an option in these narratives, even when systemic issues are discussed in relation to errors with devices. However, there is a possibility for better design solutions if practitioners are aware of the discursive construction of errors, including how critical incidents are framed and developed in news discourse.",

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Myketiak, C, Concannon, S & Curzon, P 2015, New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices. in MOBIHEALTH 2015 - 5th EAI International Conference on Wireless Mobile Communication and Healthcare: Transforming Healthcare through Innovations in Mobile and Wireless Technologies. pp. 8-11, MOBIHEALTH'15 Proceedings of the 5th EAI international conference on wireless mobile communication and healthcare, 22/12/15. https://doi.org/10.4108/eai.14-10-2015.2261762

New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices. / Myketiak, Chrystie; Concannon, Shauna; Curzon, Paul.
MOBIHEALTH 2015 - 5th EAI International Conference on Wireless Mobile Communication and Healthcare: Transforming Healthcare through Innovations in Mobile and Wireless Technologies. 2015. p. 8-11.

Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Conference contribution with ISSN or ISBN

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KW - critical discourse analysis

KW - human error

KW - medical devices

KW - news reporting

KW - patient safety

KW - sociolinguistics

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M3 - Conference contribution with ISSN or ISBN

SN - 978-163190-088-4

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Myketiak C, Concannon S, Curzon P. New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices. In MOBIHEALTH 2015 - 5th EAI International Conference on Wireless Mobile Communication and Healthcare: Transforming Healthcare through Innovations in Mobile and Wireless Technologies. 2015. p. 8-11 doi: 10.4108/eai.14-10-2015.2261762

New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices

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Keywords

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Chrystie Myketiak

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