New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices

Chrystie Myketiak, Shauna Concannon, Paul Curzon

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBN

Abstract

In this paper we present a case study of media reporting about medical technology issues. We discuss two incidents involving human error with medical devices that resulted in infant deaths, and their relevance for the medical device design and mobile health communities. Our analysis into the language and discourses of news reporting shows that the news narratives of these incidents emphasise human aspects of the error and neglect device issues. Better design is not conceptualised as an option in these narratives, even when systemic issues are discussed in relation to errors with devices. However, there is a possibility for better design solutions if practitioners are aware of the discursive construction of errors, including how critical incidents are framed and developed in news discourse.
Original languageEnglish
Title of host publicationMOBIHEALTH 2015 - 5th EAI International Conference on Wireless Mobile Communication and Healthcare
Subtitle of host publicationTransforming Healthcare through Innovations in Mobile and Wireless Technologies
Pages8-11
Number of pages4
DOIs
Publication statusPublished - 22 Dec 2015
EventMOBIHEALTH'15 Proceedings of the 5th EAI international conference on wireless mobile communication and healthcare - London, United Kingdom, 14-16 October 2015
Duration: 22 Dec 2015 → …

Conference

ConferenceMOBIHEALTH'15 Proceedings of the 5th EAI international conference on wireless mobile communication and healthcare
Period22/12/15 → …

Keywords

  • critical discourse analysis
  • human error
  • medical devices
  • news reporting
  • patient safety
  • sociolinguistics

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  • Cite this

    Myketiak, C., Concannon, S., & Curzon, P. (2015). New/s Design: Informing Future Design Processes by Understanding Media Reporting of Medical Errors with Medical Devices. In MOBIHEALTH 2015 - 5th EAI International Conference on Wireless Mobile Communication and Healthcare: Transforming Healthcare through Innovations in Mobile and Wireless Technologies (pp. 8-11) https://doi.org/10.4108/eai.14-10-2015.2261762