New Model Public Management - Discovering "Facilitative Public Management"

Jim Simpson

Research output: Book/ReportProject reportResearchpeer-review

Abstract

This paper explores and develops two contrasting models of managing the public services and public goods –old style bureaucratic management that remains the dominant model for the UK public sphere and a newer and more agile, “facilitative” model. Facilitative public management is described, debated and tabulated (table pages 4 and 5). The core argument of the paper is that the involvement of citizens (as service users, residents, patients) in producing and deciding about services and public facilities is essential and that managers and policy makers have to re-shape engagement with their many publics in order to make this happen in a meaningful way.
Original languageEnglish
Number of pages9
Publication statusPublished - 2015

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public management
public facility
management style
service provider
public service
manager
resident
citizen

Keywords

  • public sector
  • Citizen participation, Organizational change
  • participatory approaches

Cite this

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2015. 9 p.

Research output: Book/ReportProject reportResearchpeer-review

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