Measuring and understanding engagement

Luke Fletcher; Dilys Robinson

Measuring and understanding engagement

Luke Fletcher, Dilys Robinson

University of Brighton

Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Chapter

Abstract

This chapter aims a) to provide a review of the main ways in which employee engagement has been measured; b) to give insight into issues that may occur when designing and implementing such measures; and c) to consider implications in regards to presenting and interpreting engagement scores. Whilst covering academic material, this chapter is designed with the practitioner in mind. Two short case studies illustrating how employee engagement can be measured and evaluated in practice are described at the end of this chapter.

Original language	English
Title of host publication	Employee Engagement in Theory and Practice
Editors	C. Truss, K. Alfes, R. Delbridge, A. Shantz, E. Soane
Place of Publication	London, UK
Publisher	Routledge
Pages	273-290
Number of pages	18
ISBN (Print)	9780415657426
Publication status	Published - 1 Jan 2014

Cite this

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title = "Measuring and understanding engagement",

abstract = "This chapter aims a) to provide a review of the main ways in which employee engagement has been measured; b) to give insight into issues that may occur when designing and implementing such measures; and c) to consider implications in regards to presenting and interpreting engagement scores. Whilst covering academic material, this chapter is designed with the practitioner in mind. Two short case studies illustrating how employee engagement can be measured and evaluated in practice are described at the end of this chapter.",

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AB - This chapter aims a) to provide a review of the main ways in which employee engagement has been measured; b) to give insight into issues that may occur when designing and implementing such measures; and c) to consider implications in regards to presenting and interpreting engagement scores. Whilst covering academic material, this chapter is designed with the practitioner in mind. Two short case studies illustrating how employee engagement can be measured and evaluated in practice are described at the end of this chapter.

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SN - 9780415657426

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EP - 290

BT - Employee Engagement in Theory and Practice

A2 - Truss, C.

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A2 - Delbridge, R.

A2 - Shantz, A.

A2 - Soane, E.

PB - Routledge

CY - London, UK

ER -

Measuring and understanding engagement

Abstract

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