Managing customer expectations: the ethical way

Paurav Shukla

Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Conference contribution with ISSN or ISBN › peer-review

Original language	English
Title of host publication	Ethics in Management: Emerging Issues in the New Millennium
Publication status	Published - Jan 2002
Event	Ethics in Management: Emerging Issues in the New Millennium - India Duration: 1 Jan 2002 → …

Conference	Ethics in Management: Emerging Issues in the New Millennium
Period	1/01/02 → …

Cite this

@inproceedings{aa1fdf250d4943dba0fbb630397984a4,

title = "Managing customer expectations: the ethical way",

author = "Paurav Shukla",

year = "2002",

month = jan,

language = "English",

booktitle = "Ethics in Management: Emerging Issues in the New Millennium",

note = "Ethics in Management: Emerging Issues in the New Millennium ; Conference date: 01-01-2002",

}