Managing customer expectations: the ethical way

Paurav Shukla

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBN

Original languageEnglish
Title of host publicationEthics in Management: Emerging Issues in the New Millennium
Publication statusPublished - Jan 2002
EventEthics in Management: Emerging Issues in the New Millennium - India
Duration: 1 Jan 2002 → …

Conference

ConferenceEthics in Management: Emerging Issues in the New Millennium
Period1/01/02 → …

Cite this

Shukla, P. (2002). Managing customer expectations: the ethical way. In Ethics in Management: Emerging Issues in the New Millennium