Facilities management for African urban marketplace: attitudinal change to waste as a core strategy

A. Abigo, Kassim Gidado, Paul Gilchrist

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBN

Abstract

Facilities management (FM) entails enhancing performance of users in a set environment towards optimising organisational targets. It is about managing user behaviour and includes the desire to provide a pleasant experience for the users of the facility in order to improve their performance. The handling of solid waste in the African urban marketplace environment (MPE) is documented to be a significant problem that needs addressing. Furthermore, the attitudes of the market users have been found to exacerbate this problem. The aim of this research was to identify attitudinal change factors to be incorporated in waste management strategies for the MPE. Research indicates that the key FM component in this facility is the environmental management component particularly the effective management of solid waste. In addition, success or failure of this facility hinges on attitudinal actions of the stakeholders towards waste. Data was collected from observations of four African MPEs and a series of semi-structured interviews with stakeholders. Attitudinal change factors identified in this paper include: waste collection frequency and monitoring of the waste management practices. The study reveals that a deeper understanding of marketplace custom and everyday relationship to market space is essential for enhancing waste management practices in the MPE.
Original languageEnglish
Title of host publicationThe 6th international conference on engineering, project, and production management (EPPM2015)
Place of PublicationAustralia
PublisherGriffith School of Engineering, Griffith University
Pages174-184
Number of pages11
ISBN (Print)9781922216762
Publication statusPublished - 1 Jan 2015
EventProceeding of The 6th International Conference on Engineering, Project, and Production Management (EPPM2015) - Griffith University, Gold Coast, Queensland, Australia, 2-4 September 2015
Duration: 2 Sep 2015 → …

Conference

ConferenceProceeding of The 6th International Conference on Engineering, Project, and Production Management (EPPM2015)
Period2/09/15 → …

Keywords

  • african marketplace
  • attitudinal change
  • facilities management
  • municipal solid waste management

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    Abigo, A., Gidado, K., & Gilchrist, P. (2015). Facilities management for African urban marketplace: attitudinal change to waste as a core strategy. In The 6th international conference on engineering, project, and production management (EPPM2015) (pp. 174-184). Griffith School of Engineering, Griffith University. http://www.ppml.url.tw/EPPM/conferences/2015/download/Facilities%20Management%20for%20African%20Urban%20Marketplace_Attitudinal%20Change%20to%20Waste%20as%20a%20Core%20Strategy.pdf