Abstract
This paper discusses empathy when researching errors with interactive medical devices. Medical professionals who have made errors when using these devices can be seen as ‘second victims’ who are working within a culture that is quick to assign blame. We suggest a number of strategies for employing empathy when researching medical error, devices, and their design within the HCI context.
| Original language | English |
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| Title of host publication | CHI 2014 - One of a CHInd - Conference Proceedings, 32nd Annual ACM Conference on Human Factors in Computing Systems |
| Publisher | Association for Computing Machinery |
| Pages | 1-4 |
| Number of pages | 4 |
| ISBN (Print) | 978-145032473-1 |
| Publication status | Published - 27 Apr 2014 |
| Event | Enabling empathy in health & care: design methods & challenges, the ACM conference on human factors in computer systems - Toronto, Canada, 26 April - 1 May, 2016 Duration: 27 Apr 2014 → … |
Conference
| Conference | Enabling empathy in health & care: design methods & challenges, the ACM conference on human factors in computer systems |
|---|---|
| Period | 27/04/14 → … |
Bibliographical note
© The author(s) retain copyright, but ACM receives an exclusive publication license. 2014. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in CHI 2014 Proceedings CHI '14- Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, http://dl.acm.org/citation.cfm?id=2556288Fingerprint
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Chrystie Myketiak
- School of Humanities and Social Science - Subject Lead PPDS, Principal Lecturer
- Centre for Transforming Sexuality and Gender
- Centre for Applied Philosophy, Politics and Ethics
Person: Academic