Empathy and medical error research

Chrystie Myketiak, Paul Curzon

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBN

Abstract

This paper discusses empathy when researching errors with interactive medical devices. Medical professionals who have made errors when using these devices can be seen as ‘second victims’ who are working within a culture that is quick to assign blame. We suggest a number of strategies for employing empathy when researching medical error, devices, and their design within the HCI context.
Original languageEnglish
Title of host publicationCHI 2014 - One of a CHInd - Conference Proceedings, 32nd Annual ACM Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
Pages1-4
Number of pages4
ISBN (Print)978-145032473-1
Publication statusPublished - 27 Apr 2014
EventEnabling empathy in health & care: design methods & challenges, the ACM conference on human factors in computer systems - Toronto, Canada, 26 April - 1 May, 2016
Duration: 27 Apr 2014 → …

Conference

ConferenceEnabling empathy in health & care: design methods & challenges, the ACM conference on human factors in computer systems
Period27/04/14 → …

Bibliographical note

© The author(s) retain copyright, but ACM receives an exclusive publication license. 2014. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in CHI 2014 Proceedings CHI '14- Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, http://dl.acm.org/citation.cfm?id=2556288

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    Myketiak, C., & Curzon, P. (2014). Empathy and medical error research. In CHI 2014 - One of a CHInd - Conference Proceedings, 32nd Annual ACM Conference on Human Factors in Computing Systems (pp. 1-4). Association for Computing Machinery.