Empathy and medical error research

Chrystie Myketiak; Paul Curzon

Empathy and medical error research

Research output: Chapter in Book/Conference proceeding with ISSN or ISBN › Conference contribution with ISSN or ISBN

Abstract

This paper discusses empathy when researching errors with interactive medical devices. Medical professionals who have made errors when using these devices can be seen as ‘second victims’ who are working within a culture that is quick to assign blame. We suggest a number of strategies for employing empathy when researching medical error, devices, and their design within the HCI context.

Original language	English
Title of host publication	CHI 2014 - One of a CHInd - Conference Proceedings, 32nd Annual ACM Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery
Pages	1-4
Number of pages	4
ISBN (Print)	978-145032473-1
Publication status	Published - 27 Apr 2014
Event	Enabling empathy in health & care: design methods & challenges, the ACM conference on human factors in computer systems - Toronto, Canada, 26 April - 1 May, 2016 Duration: 27 Apr 2014 → …

Conference

Conference	Enabling empathy in health & care: design methods & challenges, the ACM conference on human factors in computer systems
Period	27/04/14 → …

Bibliographical note

© The author(s) retain copyright, but ACM receives an exclusive publication license. 2014. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in CHI 2014 Proceedings CHI '14- Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, http://dl.acm.org/citation.cfm?id=2556288

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Myketiak_and_Curzon.pdfAccepted author manuscript, 90.6 KBLicence: Unspecified

Chrystie Myketiak
Person: Academic

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title = "Empathy and medical error research",

abstract = "This paper discusses empathy when researching errors with interactive medical devices. Medical professionals who have made errors when using these devices can be seen as {\textquoteleft}second victims{\textquoteright} who are working within a culture that is quick to assign blame. We suggest a number of strategies for employing empathy when researching medical error, devices, and their design within the HCI context.",

author = "Chrystie Myketiak and Paul Curzon",

note = "{\textcopyright} The author(s) retain copyright, but ACM receives an exclusive publication license. 2014. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in CHI 2014 Proceedings CHI '14- Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, http://dl.acm.org/citation.cfm?id=2556288; Enabling empathy in health & care: design methods & challenges, the ACM conference on human factors in computer systems ; Conference date: 27-04-2014",

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AU - Myketiak, Chrystie

AU - Curzon, Paul

N1 - © The author(s) retain copyright, but ACM receives an exclusive publication license. 2014. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in CHI 2014 Proceedings CHI '14- Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, http://dl.acm.org/citation.cfm?id=2556288

PY - 2014/4/27

Y1 - 2014/4/27

N2 - This paper discusses empathy when researching errors with interactive medical devices. Medical professionals who have made errors when using these devices can be seen as ‘second victims’ who are working within a culture that is quick to assign blame. We suggest a number of strategies for employing empathy when researching medical error, devices, and their design within the HCI context.

AB - This paper discusses empathy when researching errors with interactive medical devices. Medical professionals who have made errors when using these devices can be seen as ‘second victims’ who are working within a culture that is quick to assign blame. We suggest a number of strategies for employing empathy when researching medical error, devices, and their design within the HCI context.

M3 - Conference contribution with ISSN or ISBN

SN - 978-145032473-1

SP - 1

EP - 4

BT - CHI 2014 - One of a CHInd - Conference Proceedings, 32nd Annual ACM Conference on Human Factors in Computing Systems

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T2 - Enabling empathy in health & care: design methods & challenges, the ACM conference on human factors in computer systems

Y2 - 27 April 2014

ER -

Empathy and medical error research

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Chrystie Myketiak

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