'Efficiency and effort' revisited: emotional labour and contemporary sociology of work

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNChapter

Original languageEnglish
Title of host publicationThe sociology of Wilhelm Baldamus: paradox and inference
EditorsMark Erickson, Charles Turner
Place of PublicationFarnham
PublisherAshgate Publishing Limited
Pages35-52
Number of pages18
ISBN (Print)9780754678564
Publication statusPublished - 2010

Cite this

Erickson, M. (2010). 'Efficiency and effort' revisited: emotional labour and contemporary sociology of work. In M. Erickson, & C. Turner (Eds.), The sociology of Wilhelm Baldamus: paradox and inference (pp. 35-52). Ashgate Publishing Limited.