Effects of competitive psychological climate, work-family conflict and role conflict on customer orientation: The case of call center employees in India

S. Sahadev; S. Seshanna; K. Purani

doi:10.1108/JIBR-09-2012-0079

Effects of competitive psychological climate, work-family conflict and role conflict on customer orientation: The case of call center employees in India

S. Sahadev, S. Seshanna, K. Purani

Centre for Change, Entrepreneurship and Innovation Management

Research output: Contribution to journal › Article › peer-review

Original language	English
Journal	Journal of Indian Business Research
DOIs	https://doi.org/10.1108/JIBR-09-2012-0079
Publication status	Published - 14 May 2014

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author = "S. Sahadev and S. Seshanna and K. Purani",

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Effects of competitive psychological climate, work-family conflict and role conflict on customer orientation: The case of call center employees in India

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