Effects of competitive psychological climate, work-family conflict and role conflict on customer orientation: The case of call center employees in India

S. Sahadev; S. Seshanna; K. Purani

doi:10.1108/JIBR-09-2012-0079

Effects of competitive psychological climate, work-family conflict and role conflict on customer orientation: The case of call center employees in India

S. Sahadev, S. Seshanna, K. Purani

Brighton Business School

Research output: Contribution to journal › Article

Original language	English
Journal	Journal of Indian Business Research
DOIs	https://doi.org/10.1108/JIBR-09-2012-0079
Publication status	Published - 14 May 2014

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10.1108/JIBR-09-2012-0079

http://www.scopus.com/inward/record.url?eid=2-s2.0-84927609475&partnerID=MN8TOARS

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Sahadev, S., Seshanna, S., & Purani, K. (2014). Effects of competitive psychological climate, work-family conflict and role conflict on customer orientation: The case of call center employees in India. Journal of Indian Business Research. https://doi.org/10.1108/JIBR-09-2012-0079

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