Client Defection in the Design Industry: A Study of the Causes, Process and Context of Switching Agencies

Mario Vafeas, Toni Hilton

Research output: Contribution to journal › Article › peer-review

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@article{1aa4e14618e34f728e904a4f783252bf,

title = "Client Defection in the Design Industry: A Study of the Causes, Process and Context of Switching Agencies",

author = "Mario Vafeas and Toni Hilton",

year = "2015",

month = apr,

day = "28",

doi = "10.2752/146069202789378431",

language = "English",

volume = "5",

pages = "14--25",

journal = "Design Journal",

issn = "1460-6925",

number = "1",

}