Civic museums, social need, and inclusive digital practices

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNChapterpeer-review


Civic museums traditionally emphasise community service, often by replicating the education and research functions of “universal” or “national” museums. In the UK, the work of civic museums is now changing to incorporate more attention to community health, well-being, and social inclusion. Established digital provision is often collections-focused or marketing-led, and while this provision may be accessible it may not have been designed for inclusion. A series of digitally delivered projects that were designed to promote social inclusion were undertaken in 2020/21 with the Royal Pavilion and Museums Brighton and Hove (UK); the DeLaWarr Pavilion in Bexhill on Sea (UK); and the Peale in Baltimore, Maryland (US). Using mainly readily accessible digital tools, these projects developed inclusivity in three different ways: by optimising technology choices; developing more inclusive content; and considering the organisational implications of expanding digital provision as a mechanism for driving inclusivity in locally focused cultural heritage institutions.
Original languageEnglish
Title of host publicationDigital Approaches to Inclusion and Participation in Cultural Heritage
Subtitle of host publicationInsights from Research and Practice in Europe
EditorsDanillo Giglitto, Luigina Ciolfi, Eleanor Lockley, Eirini Kaldeli
Number of pages16
ISBN (Electronic)9781000840933
ISBN (Print)9781032234380
Publication statusPublished - 4 Jan 2023


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