Benchmarking best practice in hotel front office: the Western European experience

Keyphrases

• Hotels 100%
• European Experience 100%
• Western European 100%
• Front Office 100%
• Customer Care 50%
• Training Provision 50%
• Hotel Sector 50%
• Employers 25%
• Future Education 25%
• Western European Countries 25%
• Generic Skills 25%
• Education Provision 25%
• Personal Characteristics 25%
• Vocational Skills 25%
• Fast Response 25%
• Network Routing 25%
• Complex Method 25%
• Routine Activities 25%
• Multiskilling 25%
• Key Selection 25%
• Selection Criteria 25%
• Traditional Roles 25%
• Technological Solutions 25%
• Education Provider 25%

Social Sciences

• Best Practice 100%
• Customer Care 100%
• Multitasking 50%

Economics, Econometrics and Finance

• Industry 100%