Back@Work: Managing Change Following Unprotected Industrial Action in the Mining Industry

Dirk J. Kotze, Laetitia Zeeman, Elonya Niehaus-Coetzee, Johann P. Roux

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBN

Abstract

Following the unprotected strikes that took place during the beginning of 2013, the affected mining group approached a South African consulting group to assist them in supporting their workforce in an attempt to improve employee satisfaction, to prevent further strike action and to ensure that the mines return to normal production. The post-strike engagement is discussed in terms of facilitating debriefing conversations with the workforce as well as the communication strategy implemented following the debriefing sessions. A survey questionnaire was used to monitor the success of the debriefing sessions. Suggestions are made for several other activities to be included in post-strike engagements in order to support employees to make an emotional commitment to drive their effort.
Original languageEnglish
Title of host publicationBest Paper Proceedings of the 2nd Biennial Conference of the Africa Academy of Management
Place of PublicationGreensboro, USA
PublisherAfrican Academy of Management
Pages325-355
Number of pages31
ISBN (Print)9780991065004
Publication statusPublished - 8 Jan 2014
EventBest Paper Proceedings of the 2nd Biennial Conference of the Africa Academy of Management - The University of Botswana, 8-11 January 2014
Duration: 8 Jan 2014 → …

Conference

ConferenceBest Paper Proceedings of the 2nd Biennial Conference of the Africa Academy of Management
Period8/01/14 → …

Keywords

  • unprotected strikes
  • post-strike engagement
  • debriefing
  • communication strategy

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  • Cite this

    Kotze, D. J., Zeeman, L., Niehaus-Coetzee, E., & Roux, J. P. (2014). Back@Work: Managing Change Following Unprotected Industrial Action in the Mining Industry. In Best Paper Proceedings of the 2nd Biennial Conference of the Africa Academy of Management (pp. 325-355). African Academy of Management.