Following the unprotected strikes that took place during the beginning of 2013, the affected mining group approached a South African consulting group to assist them in supporting their workforce in an attempt to improve employee satisfaction, to prevent further strike action and to ensure that the mines return to normal production. The post-strike engagement is discussed in terms of facilitating debriefing conversations with the workforce as well as the communication strategy implemented following the debriefing sessions. A survey questionnaire was used to monitor the success of the debriefing sessions. Suggestions are made for several other activities to be included in post-strike engagements in order to support employees to make an emotional commitment to drive their effort.
|Title of host publication||Best Paper Proceedings of the 2nd Biennial Conference of the Africa Academy of Management|
|Place of Publication||Greensboro, USA|
|Publisher||African Academy of Management|
|Number of pages||31|
|Publication status||Published - 8 Jan 2014|
|Event||Best Paper Proceedings of the 2nd Biennial Conference of the Africa Academy of Management - The University of Botswana, 8-11 January 2014|
Duration: 8 Jan 2014 → …
|Conference||Best Paper Proceedings of the 2nd Biennial Conference of the Africa Academy of Management|
|Period||8/01/14 → …|
- unprotected strikes
- post-strike engagement
- communication strategy
Kotze, D. J., Zeeman, L., Niehaus-Coetzee, E., & Roux, J. P. (2014). Back@Work: Managing Change Following Unprotected Industrial Action in the Mining Industry. In Best Paper Proceedings of the 2nd Biennial Conference of the Africa Academy of Management (pp. 325-355). African Academy of Management.