Aim To identify factors that affect attendance at NHS clinical mandatory training sessions by healthcare professionals. Method A quantitative approach was used, using a questionnaire sent to 400 randomly-selected participants. A total of 122 responses were received, providing a mix of qualitative and quantitative data. Quantitative data was analysed using statistical methods. Open-ended responses were reviewed using thematic analysis. Findings Clinical staff hold mandatory training sessions in high regard and are aware of their value and the requirement to keep up-to-date with current practice and ensure patient safety remains a priority. However, changes to the delivery format of mandatory training sessions are required to enable staff to participate more easily, as staff are often unable to attend mandatory training. Conclusion The delivery of mandatory training should move away from classroom based sessions into the clinical area, to maximise participation in mandatory training. Delivery should be facilitated by local ‘experts’, who are able to customise course content to meet specific local requirements and the requirements of different staff groups. Improved arrangements for staff cover will also enable more staff to attend educational sessions.
Bibliographical note© 2015 RCNi Ltd.
- mandatory training
- patient safety research