Assessment of Building Maintenance Management Procedures of Higher Institutions: A Case Study of University of Uyo

This study assessed the maintenance management processes employed by higher educational institutions for their buildings using University of Uyo as case Study. To achieve this, the study examined the methods used in execution of maintenance works, assessed the methods of estimating annual maintenance budget and evaluated the methods of receiving maintenance complaints/request in the university. This was with a view to suggesting measures for effective maintenance management system in the institution. The Management staff in the works department formed the sample for the study. Total enumeration survey was employed due to the small sample size. The data was analyzed using Relative frequency Index. Findings revealed that the most frequently used method of executing maintenance works was in-house labour with RFI of 0.643. The most effective methods of budget estimating were inspection method with REI = 0.643, followed by previous expenditure with REI = 0.536. Also, the major methods of receiving maintenance complaints were seen to be by writing of memo with (REI = 0.714), followed by personal visit with (REI = 0.679). The study recommends that management and heads of units should carry out frequent routine checks by going around the institution buildings to ensure they see the level of decay by themselves and possibly suggest necessary actions. Also, the use of more digitized methods like emails for receiving requests/ complaints should be encouraged.