Asking ChatGPT How to Fight Visual Ageism on Websites: Pitfall or Opportunity?

Eugène Loos, Loredana Ivan, Maria Sourbati

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNConference contribution with ISSN or ISBNpeer-review

Abstract

This paper explores the extent to which ChatGPT can be used to combat visual ageism, i.e., “the social practice of visually underrepresenting older people or misrepresenting them in a prejudiced way” [1, p.164] on websites. First, insights from earlier empirical studies on visual ageism are presented to illustrate how ageist pictures can be injurious to older people and howto combat this. Then, a chat session with ChatGPT will be used to discover whether the tool can generate reliable advice on how to counter visual ageism on websites. Finally, ChatGPT’s advice will be evaluated from a scientific point of view.
Original languageEnglish
Title of host publicationHuman Aspects of IT for the Aged Population.
Subtitle of host publication10th International Conference, ITAP 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Washington, DC, USA, June 29–July 4, 2024, Proceedings, Part II
EditorsQin Gao, Jia Zhou
Place of PublicationCham
Pages370-383
Number of pages14
Volume14726
ISBN (Electronic)9783031615467
DOIs
Publication statusPublished - 1 Jun 2024
EventInternational Conference on Human-Computer Interaction - Washington Hilton Hotel, Washington, United States
Duration: 29 Jun 20244 Jul 2024
Conference number: 26
https://2024.hci.international/

Publication series

NameLecture Notes in Computer Science
PublisherSpringer
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceInternational Conference on Human-Computer Interaction
Abbreviated titleHCII 2024
Country/TerritoryUnited States
CityWashington
Period29/06/244/07/24
Internet address

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

Keywords

  • visual representation
  • older people
  • visual ageism
  • ChatGPT
  • chatbot
  • LLM
  • Websites

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