Are Dutch Online Retailers 'Customer Intelligent'?: The results from the 2003 benchmark survey among Dutch eTailers

W. Smit, V.S. Luyendijk, Wybe Popma

Research output: Contribution to journalArticleResearchpeer-review

Original languageEnglish
Pages (from-to)1-10
Number of pages10
JournalEuropean Retail Digest
Volume41
Publication statusPublished - 21 Mar 2004

Cite this

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title = "Are Dutch Online Retailers 'Customer Intelligent'?: The results from the 2003 benchmark survey among Dutch eTailers",
author = "W. Smit and V.S. Luyendijk and Wybe Popma",
year = "2004",
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language = "English",
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Are Dutch Online Retailers 'Customer Intelligent'?: The results from the 2003 benchmark survey among Dutch eTailers. / Smit, W.; Luyendijk, V.S.; Popma, Wybe.

In: European Retail Digest, Vol. 41, 21.03.2004, p. 1-10.

Research output: Contribution to journalArticleResearchpeer-review

TY - JOUR

T1 - Are Dutch Online Retailers 'Customer Intelligent'?: The results from the 2003 benchmark survey among Dutch eTailers

AU - Smit, W.

AU - Luyendijk, V.S.

AU - Popma, Wybe

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EP - 10

JO - European Retail Digest

JF - European Retail Digest

SN - 1352-9633

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