@article{18c0c08284824515a5c6f181e52f250b,
title = "An evaluation of keyword, string similarity and very shallow syntactic matching for a university admissions processing infobot",
keywords = "chatbot, infobot, question-answering, Jaro string similarity, Jaro-Winkler string similarity, shallow syntactic processing",
author = "Peter Hancox and Nikolaos Polatidis",
year = "2013",
doi = "10.2298/CSIS121202065H",
language = "English",
volume = "10",
journal = "Computer Science And Information Systems",
issn = "1820-0214",
number = "4",
}