An electronic pain management programme for working population: reasons for user attrition

Angel Shuk Kwan Tang , Mimi Mun Yee Tse, Sau Fong Leung, Theo Fotis

Research output: Contribution to conferenceAbstractpeer-review


Background: Bearing pain to work may affect performance. An electronic pain management programme (ePain) that aims to improve the self-efficacy, reduce pain intensity and negative emotions levels, and enhance quality of life in working people with chronic pain was launched in November 2018. There have been some dropouts. This study aims to examine the causes of attrition in the ePain. Methods: A questionnaire was sent between February to August 2019 to 150 participants who completed the baseline assessment but did not join the follow-up assessment. It contained items assessing the severity of pain intensity, psychological well-being, quality of life, perceived effects of pain to daily life, and perceived ability to manage individual pain in a Likert scale. The reasons for discontinued use of ePain and whether ePain was helpful for pain management were asked. Participants were encouraged to provide any suggestions and comments for improvement. Results: 12 participants responded: 5 from the intervention group and 7 from the control group. Their reasons to discontinue the programme were lack of time, resolved pain, loss of interest, adequate knowledge about pain management, and acquisition of pain education from other sources. Their pain intensity was low. Their levels of psychological well-being and quality of life were satisfactory. They perceived a moderate satisfactory ability to manage their pain. The control group had better results in all variables than the intervention group. The participants favoured short videos to facilitate learning while waiting for the bus or taking a break from work. The results are useful to develop a learning platform for older people and to facilitate self-care ability in the long term.
Original languageEnglish
Publication statusPublished - Jun 2020


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