Ageism, social inclusion and digital public service: Considering age relations in the 21st century

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNChapterResearch

Abstract

This chapter critically investigates commonsense understandings of older age, and their sociological bias, politics, analytic limitations and social consequences, using examples from current policy initiatives to digitalize public services. It defines ageism as a relationship of generational abstraction, homogenizing, segregation, invisibility and exclusion, which is commonly reproduced in and through the design of material and digital environments. It argues that dichotomous conceptualizations of generational divides limit our understanding of inter- and intra-generational diversity in the digital era and can augment the disadvantage and exclusion (of old and the young alike). The chapter uses this framework to interrogate aspects of digital inclusion policy design in the UK.
Original languageEnglish
Title of host publicationL’allungamento della vita: Una risorsa per la famiglia, un’opportunità per la società
EditorsE. Scabini, G. Rossi
Place of PublicationMilan, Italy
Pages229-245
Number of pages17
Volume28
Publication statusPublished - 15 Jun 2016

Publication series

NameStudi Interdisciplinari sulla Famiglia

Fingerprint

public service
exclusion
inclusion
abstraction
social effects
segregation
politics
trend

Keywords

  • Age
  • ageism
  • digital inclusion
  • digital exclusion
  • older people
  • digital by default
  • digital public service

Cite this

Sourbati, M. (2016). Ageism, social inclusion and digital public service: Considering age relations in the 21st century. In E. Scabini, & G. Rossi (Eds.), L’allungamento della vita: Una risorsa per la famiglia, un’opportunità per la società (Vol. 28, pp. 229-245). (Studi Interdisciplinari sulla Famiglia). Milan, Italy.
Sourbati, Maria. / Ageism, social inclusion and digital public service: Considering age relations in the 21st century. L’allungamento della vita: Una risorsa per la famiglia, un’opportunità per la società. editor / E. Scabini ; G. Rossi. Vol. 28 Milan, Italy, 2016. pp. 229-245 (Studi Interdisciplinari sulla Famiglia).
@inbook{1a5c2d54023948609c110c33f19bf58e,
title = "Ageism, social inclusion and digital public service: Considering age relations in the 21st century",
abstract = "This chapter critically investigates commonsense understandings of older age, and their sociological bias, politics, analytic limitations and social consequences, using examples from current policy initiatives to digitalize public services. It defines ageism as a relationship of generational abstraction, homogenizing, segregation, invisibility and exclusion, which is commonly reproduced in and through the design of material and digital environments. It argues that dichotomous conceptualizations of generational divides limit our understanding of inter- and intra-generational diversity in the digital era and can augment the disadvantage and exclusion (of old and the young alike). The chapter uses this framework to interrogate aspects of digital inclusion policy design in the UK.",
keywords = "Age, ageism, digital inclusion, digital exclusion, older people, digital by default, digital public service",
author = "Maria Sourbati",
year = "2016",
month = "6",
day = "15",
language = "English",
isbn = "9788834329658",
volume = "28",
series = "Studi Interdisciplinari sulla Famiglia",
pages = "229--245",
editor = "E. Scabini and G. Rossi",
booktitle = "L’allungamento della vita: Una risorsa per la famiglia, un’opportunit{\`a} per la societ{\`a}",

}

Sourbati, M 2016, Ageism, social inclusion and digital public service: Considering age relations in the 21st century. in E Scabini & G Rossi (eds), L’allungamento della vita: Una risorsa per la famiglia, un’opportunità per la società. vol. 28, Studi Interdisciplinari sulla Famiglia, Milan, Italy, pp. 229-245.

Ageism, social inclusion and digital public service: Considering age relations in the 21st century. / Sourbati, Maria.

L’allungamento della vita: Una risorsa per la famiglia, un’opportunità per la società. ed. / E. Scabini; G. Rossi. Vol. 28 Milan, Italy, 2016. p. 229-245 (Studi Interdisciplinari sulla Famiglia).

Research output: Chapter in Book/Conference proceeding with ISSN or ISBNChapterResearch

TY - CHAP

T1 - Ageism, social inclusion and digital public service: Considering age relations in the 21st century

AU - Sourbati, Maria

PY - 2016/6/15

Y1 - 2016/6/15

N2 - This chapter critically investigates commonsense understandings of older age, and their sociological bias, politics, analytic limitations and social consequences, using examples from current policy initiatives to digitalize public services. It defines ageism as a relationship of generational abstraction, homogenizing, segregation, invisibility and exclusion, which is commonly reproduced in and through the design of material and digital environments. It argues that dichotomous conceptualizations of generational divides limit our understanding of inter- and intra-generational diversity in the digital era and can augment the disadvantage and exclusion (of old and the young alike). The chapter uses this framework to interrogate aspects of digital inclusion policy design in the UK.

AB - This chapter critically investigates commonsense understandings of older age, and their sociological bias, politics, analytic limitations and social consequences, using examples from current policy initiatives to digitalize public services. It defines ageism as a relationship of generational abstraction, homogenizing, segregation, invisibility and exclusion, which is commonly reproduced in and through the design of material and digital environments. It argues that dichotomous conceptualizations of generational divides limit our understanding of inter- and intra-generational diversity in the digital era and can augment the disadvantage and exclusion (of old and the young alike). The chapter uses this framework to interrogate aspects of digital inclusion policy design in the UK.

KW - Age

KW - ageism

KW - digital inclusion

KW - digital exclusion

KW - older people

KW - digital by default

KW - digital public service

M3 - Chapter

SN - 9788834329658

VL - 28

T3 - Studi Interdisciplinari sulla Famiglia

SP - 229

EP - 245

BT - L’allungamento della vita: Una risorsa per la famiglia, un’opportunità per la società

A2 - Scabini, E.

A2 - Rossi, G.

CY - Milan, Italy

ER -

Sourbati M. Ageism, social inclusion and digital public service: Considering age relations in the 21st century. In Scabini E, Rossi G, editors, L’allungamento della vita: Una risorsa per la famiglia, un’opportunità per la società. Vol. 28. Milan, Italy. 2016. p. 229-245. (Studi Interdisciplinari sulla Famiglia).