A new hope? Experiences of accessibility of services in deaf and hard-of-hearing audiences post-digital television switchover

Leighton Evans, Yan Wu, Elain Price

Research output: Contribution to journalArticle

Abstract

One promise of the switchover from analogue to digital television was new accessibility solutions. In the case of deaf and hard-of-hearing audiences who rely on subtitling for comprehension, the digital switchover makes it possible for greater provision of subtitling or improvements in accuracy. Utilizing quantitative data from a questionnaire completed by 339 participants with varying degrees of hearing difficulty in Wales, this article assesses perceptions of subtitling pre- and postdigital switch. A within-group comparison across age groups is also used to assess whether improvements in service are age defined. The results found that difficulties in accessing quality subtitling are still experienced by this audience post-digital switchover and that there are no significant differences in age in experiencing these difficulties. Knowledge of other digital services is subject to a significant difference in age, which indicates more work is required to inform older audience members of the affordances of digital television.
Original languageEnglish
Pages (from-to)347-366
Number of pages20
JournalInternational Journal of Digital Television
Volume6
Issue number3
DOIs
Publication statusPublished - 1 Sep 2015

Keywords

  • Wales
  • affordances
  • barriers
  • deaf and hard-ofhearing audiences
  • digital television
  • interactive services
  • subtitling

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